Privacy Policy – How BengalBet Protects Your Data

01 Introduction

BengalBet ("we", "us", "the Platform") is committed to protecting the privacy of every member who uses bengalbet.biz. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have over your own information.

By registering on BengalBet or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. This policy applies to all services offered on bengalbet.biz, including sports betting, live casino, exclusive games, fishing games, and any promotional features.

BengalBet may update this Privacy Policy from time to time. When we do, the revised version will be published on this page with an updated date. Continued use of the platform after any changes are posted constitutes acceptance of the updated policy.

02 Data We Collect

BengalBet collects only the personal data that is necessary to operate your account, process transactions, verify your identity, and comply with legal obligations. The categories of data we collect include:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.

03 How We Collect Your Data

BengalBet collects personal data through the following means:

• Direct interactions — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in a promotion.
• Automated technologies — when you browse bengalbet.biz, we automatically collect technical and usage data via cookies, server logs, and similar tracking technologies.
• Third-party payment providers — when you make a transaction via bKash, Nagad, Rocket, or bank transfer, we receive confirmation data from those providers to process your transaction.
• Identity verification services — when you submit documents for KYC, we may use a third-party verification service to confirm their authenticity.

04 How We Use Your Data

BengalBet uses your personal data for the following purposes:

• To create and manage your BengalBet account.
• To verify your identity and age in compliance with our legal obligations.
• To process deposits, withdrawals, and other financial transactions.
• To detect and prevent fraud, money laundering, and other illegal activity.
• To provide customer support and resolve disputes.
• To send you important account notifications, such as transaction confirmations and security alerts.
• To send you promotional offers and marketing communications, where you have consented to receive them.
• To personalise your experience on the platform based on your preferences and activity.
• To analyse platform usage and improve our services.
• To comply with applicable laws and regulatory requirements.

BengalBet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by law.

05 Sharing Your Data

BengalBet does not sell your personal data. We share your data only in the following limited circumstances:

• Payment processors — we share the minimum necessary financial data with bKash, Nagad, Rocket, and banking partners to process your transactions.
• Identity verification providers — we share identity documents with trusted KYC service providers solely for the purpose of verifying your identity.
• IT and security service providers — we work with technology partners who help us operate and secure the platform. These partners are contractually bound to handle your data only as instructed by BengalBet.
• Legal and regulatory authorities — we may disclose your data to law enforcement agencies, regulators, or courts where required by law or where we believe disclosure is necessary to protect the rights, property, or safety of BengalBet, our members, or the public.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

06 Data Retention

BengalBet retains your personal data for as long as your account is active and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, and enforce our agreements.

• Account and identity data is retained for a minimum of five years after account closure, in line with standard financial record-keeping requirements.
• Transaction records are retained for a minimum of five years from the date of the transaction.
• Support communications are retained for two years from the date of the last interaction.
• Technical and usage data collected via cookies and server logs is typically retained for up to 12 months.

When your data is no longer required, BengalBet will securely delete or anonymise it so that it can no longer be linked back to you.

07 Security Measures

BengalBet takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration:

• 256-bit SSL encryption on all data transmitted between your device and our servers.
• Encrypted storage of sensitive data, including passwords and financial information.
• Access controls that restrict internal access to personal data on a strict need-to-know basis.
• Regular security audits and penetration testing of our platform infrastructure.
• Two-factor authentication available for all member accounts.
• Continuous monitoring for suspicious activity and potential data breaches.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, BengalBet will notify affected members as soon as reasonably practicable and take all necessary steps to contain and remediate the breach.

08 Cookies

BengalBet uses cookies and similar technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit a website.

The types of cookies BengalBet uses include:

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Preference cookies — remember your settings and preferences, such as your preferred language or display options.
• Analytics cookies — help us understand how members use the platform so we can improve it. Data collected is aggregated and anonymised.

BengalBet does not use advertising cookies or tracking cookies that follow you across other websites. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect your ability to use the platform.

09 Your Privacy Rights

As a BengalBet member, you have the following rights over your personal data. To exercise any of these rights, contact our support team and we will respond within a reasonable timeframe.

Please note that some rights are subject to limitations — for example, we may be unable to delete data that we are legally required to retain. We will always explain clearly if a request cannot be fulfilled and why.

10 Minors and Under-18 Protection

BengalBet is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a member is under 18, their account will be suspended immediately and any personal data collected will be deleted as soon as reasonably practicable.

If you are a parent or guardian and believe that a minor has registered on BengalBet, please contact our support team immediately. We will investigate and take appropriate action without delay.

11 Changes to This Privacy Policy

BengalBet may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the updated policy will be published on this page with a revised "last updated" date.

For significant changes that materially affect how we use your data, we will make reasonable efforts to notify you directly — either via the platform or by email. Your continued use of BengalBet after any changes are published constitutes your acceptance of the updated Privacy Policy.

We recommend reviewing this page periodically. The current version of this policy always supersedes any previous versions.

12 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how BengalBet handles your personal information, please get in touch. Our support team is available around the clock.

For data deletion requests or access requests, please include your registered email address and a brief description of your request. We aim to respond to all privacy-related enquiries within 5 business days.